Terms of Sales

These general conditions apply to all sales made by our company via the website maison-leveque.com

No special conditions can, unless formal and written acceptance from our company, prevail over the general conditions of sale.

Any contrary condition opposed by the buyer will therefore, in the absence of express acceptance, be unenforceable against our company, regardless of the time at which it may have been brought to its attention. The Seller is a publisher of Maison Lévêque products and services exclusively intended for consumers, marketed via the website (maison-leveque.com).

Article 1: Purpose and general provisions

These General Conditions of Sale determine the rights and obligations of the parties in the context of the online sale of Products offered by the Seller.
These General Conditions of Sale (CGV) apply to all sales of Products, made through the Company’s websites which are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these terms at any time by publishing a new version on its website. The T&Cs applicable then are those in force on the date of payment (or the first payment in the event of multiple payments) of the order. These General Terms and Conditions can be consulted on the Company’s website at the following address: maison-leveque.comconditions-generales-de-vente/. The Company also ensures that their acceptance is clear and unreserved by setting up a check box and a validation click. The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale linked to a product or service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the necessary advice and information to ensure the suitability of the offer to his needs. The Client declares that he is able to legally contract under French laws or validly represent the natural or legal person for whom he is contracting. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.

Article 2: Conclusion of the contract online

The Customer must follow a series of steps specific to each Product offered by the Seller in order to complete their order. However, the steps described below are systematic:

➢ information on the essential characteristics of the Product;

➢ Choice of the Product, where applicable its options and indication of the Customer’s essential data (identification, address, etc.);

➢ Acceptance of these General Conditions of Sale.

➢ Verification of order elements and, where applicable, correction of errors.

➢ Follow-up of payment instructions and payment of products.

For delivered products, this delivery will be made to the address indicated by the Customer. For the purposes of successfully completing the order, and in accordance with article 1316-1 of the Civil Code, the Customer undertakes to provide true identification information. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

Article 3: Products and services

The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company’s websites. The customer certifies having received details of the delivery costs as well as the terms of payment, delivery and execution of the contract. The Seller undertakes to honor the Customer’s order within the limits of available Product stocks only. Failing this, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are subject to a summary and confirmation when the order is validated. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The validity period of the offer of Products as well as their prices is specified on the Company’s websites, as well as the minimum duration of the contracts offered when they relate to a continuous or periodic supply of products or services. Unless otherwise specified, the rights granted hereunder are only granted to the natural person signing the order (or the person holding the e-mail address provided). In accordance with legal provisions regarding compliance and hidden defects, the Seller refunds or exchanges defective products or products that do not correspond to the order. Reimbursement can be requested by e-mail to the following address: contact@maison-leveque.com

Article 4: Reservation of title clause

The products remain the property of the Company until full payment of the price.

Article 5: Delivery terms

The products are delivered to the delivery address which was indicated when ordering and the time indicated. This deadline does not take into account the order preparation time. When the Customer orders several products at the same time, they may have different delivery times. In the event of late delivery, the Customer has the possibility of resolving the contract under the conditions and terms defined in Article L 138-2 of the Consumer Code. The Seller then reimburses the product and the outgoing costs. » under the conditions of Article L 138-3 of the Consumer Code. The Seller provides a telephone contact point (cost of local communication from a landline) indicated in the order confirmation email in order to monitor the order. The Seller reminds that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is up to the Customer to notify the carrier of any reservations about the delivered product.

Article 6: Availability and presentation

Orders will be processed within the limits of our available stocks or subject to
stocks available from our suppliers. If an item is unavailable for a period of more than 18 working days, you will be immediately informed of expected delivery times and the order for this item may be canceled upon simple request. The Customer can then request a credit for the amount of the item or its reimbursement.

Article 7: Payment

Our prices are established for delivery and resale in Metropolitan France.
Invoicing is established at the rate in effect on the delivery date. it includes VAT and where applicable; particular conditions.
Payment is due immediately upon ordering, including for products in
pre-order. The Customer can make payment by payment card or bank check. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network. Once the payment is initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing their banking information during the sale, the Customer authorizes the Seller to debit their card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately automatically terminated and the order cancelled.

Article 8: Withdrawal period

In accordance with article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception , where applicable, return costs. “The period mentioned in the preceding paragraph runs from receipt for the goods or acceptance of the offer for the provision of services”. The right of withdrawal can be exercised by contacting the Company as follows by e-mail at the following address: contact@maison-leveque.com or by telephone at 0033 3 27 82 00 33.

If the right of withdrawal is exercised within the aforementioned period, only the price of the product(s) purchased and the shipping costs will be reimbursed, the return costs remaining the responsibility of the Customer. Returns of products must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be remarketed in new condition; If possible, they must be accompanied by a copy of proof of purchase. In accordance with legal provisions, you will find below the standard withdrawal form to be sent to us at the following address 1-3 Rue Curie 59142 VILLERS OUTREAUX.

Article 9: Complaints

If applicable, the Buyer may submit any complaint by contacting the company using the following contact details:

1-3 Rue Curie 59142 VILLERS OUTREAUX
Phone: 0033 3 27 82 00 33
Fax: 0033 3 27 74 60 26
Email: contact@maison-leveque.com

Article 10: Intellectual property rights

The brands, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these General Terms and Conditions. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

Article 11: Force majeure

The execution of the seller’s obligations hereunder is suspended in the event of
occurrence of a fortuitous event or force majeure which would prevent its execution. Seller
will notify the customer of the occurrence of such an event as soon as possible.

Article 12: Nullity and modification of the contract

If one of the stipulations of this contract were canceled, this nullity would not result in the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after written and signed agreement of the parties.

Article 13: Protection of personal data

In accordance with the Data Protection Act of January 6, 1978, you have the rights
questioning, access, modification, opposition and rectification of data
personal information about you. By adhering to these general conditions of sale, you consent to our collection and use of this data for the performance of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. To do this, simply click on the link at the end of our emails or contact the data controller (the Company) by RAR letter. We monitor attendance on all of our sites.

Article 14: Applicable law

All clauses appearing in these general conditions of sale, as well as all purchase and sale operations referred to therein, will be subject to French law.

“Our general conditions of sale have been developed from a free and open model which can be downloaded from the site https://www.donneespersonnelles.fr/”